Track your order

Enter the number from your dispatch email and we will show you where your parcel is.

Your tracking number is in the dispatch email we send the moment your parcel leaves us. If you only have your order number, reply to that email and we will look it up for you.

  1. 01

    Preparing

    Picked, packed and checked. 1 to 3 business days.

  2. 02

    Dispatched

    We email your tracking number the moment the parcel leaves us.

  3. 03

    In transit

    Typically 7 to 10 business days. The carrier updates your link at each scan.

Cannot find your number? Check your spam folder, then email info@thelampstoreau.com with your order number and we will resend it the same business day.